Put AdBlue in the diesel tank around Gateshead? Read this
Put AdBlue in the diesel tank? Do not start the engine. It is water-based, sinks to the fuel pickup and corrodes the pump — but caught early it is a drain. Call 01293 248666.
Why AdBlue does not belong there
AdBlue is 32.5% urea in demineralised water. It is dosed into the exhaust to clean up emissions and never goes near the engine. In a diesel tank it does not mix — it sinks to the bottom, which is precisely where the fuel pickup sits, and gets drawn straight into the lift pump and filter.
What it does once it is in the fuel system
Urea crystallises as it dries and is corrosive to several of the metals used in a fuel system. Run on it, and it reaches the high-pressure pump. Caught before the engine starts, it is a drain and flush like any other misfuel.
The reverse problem is worse
Diesel in the AdBlue tank is a different and far more serious failure, because hydrocarbon contamination can ruin the whole emissions system. That is covered in depth on adblueinfuel.co.uk, the network's specialist site. If you are not sure which tank it went into, say so when you call from Gateshead — it changes the job completely.
Around Gateshead
Gateshead calls concentrate around the MetroCentre and Team Valley. Shoppers and through-traffic fill because they happen to be there rather than because they planned to, and Team Valley adds a heavy load of trade vans and fleet vehicles. Weekend retail peaks at the MetroCentre and a weekday trade pattern at Team Valley, with the two producing quite different jobs.
That applies across the villages we cover, including Shipcote, Deckham, Carr Hill, Windy Nook, Leam Lane, Wardley, Felling Shore, Springwell, Harlow Green, Beacon Lough, Allerdene and Teams.
- Stop. Do not turn the key Whatever else happens, this is the decision that matters. Contamination only travels under power.
- Resist the urge to move it The instinct is to get out of the way. Unless you are somewhere dangerous, staying put is the cheaper instinct to follow.
- Safety before diagnosis If you are on a live carriageway, get out and get behind the barrier, and let the police or National Highways deal with the lane first.
- Phone 01293 248666 You will be asked four questions and given a price and an arrival window. Both are honest rather than flattering.
- On-site extraction The tank is emptied, the feed lines are flushed, fresh fuel goes in and the system is primed and run.
- Done, and the waste leaves with us Under a waste transfer note. It is not tipped and it is not sold back to you.
The mechanical reason the advice is always the same
Every drainer tells you not to start the engine, and it is not a sales line. The fuel path runs tank → lift pump → filter → high-pressure pump → injectors, and contamination only moves along it under power. Stationary, the problem stays in the tank where it is cheap to remove. Under power, it spreads into parts that are not.
The Western Bypass junctions either side are among the busiest in the region. A vehicle stopped on the slip roads causes problems well beyond its own driver.
The cost, honestly
The call-out is fixed. What varies is what the engine did after the wrong fuel went in, and that is why the first question on the phone is always whether you started it.
| Call-out | From just £89 misfuel callout fee |
|---|---|
| Engine never started | Usually the drain and flush only |
| Engine run briefly | Drain, flush, often a new fuel filter |
| Driven some distance | May need the high-pressure pump or injectors checking — a workshop job |
| When you hear the price | On the phone, before anyone travels |
Questions we get asked
How long will I be waiting?
Arrival depends where you are across NE8 to NE11, NE16, NE21, NE39 and NE40 and what is already running. You get a realistic window on the call rather than an optimistic one.
Do you cover all of NE8 to NE11, NE16, NE21, NE39 and NE40?
Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.
What if I have already driven it?
Still call. Most vehicles driven a short distance are recoverable. Tell us how far you got, because it changes the kit we bring.
Do I need to stay with the vehicle?
Usually yes, so we can hand it back to you running. If you cannot stay, say so on the call and we will work out how to do it.
Is there an out-of-hours surcharge?
The call-out is the call-out. Whatever the total is, you hear it on the phone before anyone travels.
What customers say
4.8 out of 5 from 2,190 Trustpilot reviews. The thing reviewers mention most is technicians who stay calm and professional with someone who is having a bad day, followed by how quickly a van turns up.
The most common criticism is price, so here it is plainly rather than buried: the call-out is From just £89 misfuel callout fee and the full figure is given on the phone before anyone travels. Nobody arrives and then tells you what it costs.
More local guides
- Winter misfuelling in Gateshead: what changes
- Misfuelled in Gateshead? The local guide to the first hour
- Misfuelled around Felling? Read this before you call
- Misfuelled in Blaydon? The local guide to the first hour
- Misfuelled around Wrekenton? Read this before you call
- Misfuelled in Chopwell? The local guide to the first hour
More on wrong fuel in Gateshead
For coverage by postcode district, see the postcode index; for the roads we cover, the road guides; and for every town and village by name, the area index.
Who you are dealing with
Wrong Fuel Gateshead is a service by Forecourt Assist. Forecourt Assist is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the Fuel Fixer network
Wrong Fuel Gateshead is one of the brands operated by Forecourt Assist. The full directory is on the operator site.
- Wrong Fuel Kendal — Kendal and the southern lakes
- Wrong Fuel Teesside — the Teesside conurbation
- AdBlue in Fuel — AdBlue and SCR contamination
- Wrong Fuel Kendal — Kendal and the southern lakes
- Forecourt Assist — the complete network directory
- Fuel Fixer International — the operating group
- Stockbridge Capital Holdings — group owner
Background reading: Common rail injection — Wikipedia.